a&o Köln Neumarkt

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and debit cards; cash is not accepted
• This property uses some solar energy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 6.25 for children
• Self parking fee: EUR 20 per day
• Pet fee: EUR 15 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: EUR 15 (subject to availability)
• Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).