Aydinbey Queen's Palace & Spa - Ultra All Inclusive

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Beach shuttle service is available in front of the hotel every 20 minutes from May 1 to October 31.

• The seasonal pool will be open from April 01 to October 31.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

• Only registered guests are allowed in the guestrooms.

• No pets and no service animals are allowed at this property.

The following facilities or services will be unavailable from November 1 2026 to March 31 2027 (dates subject to change):
- One of the swimming pools
- Children's club
- Entertainment facilities
- Shuttle services

The property is closed between November 1 and March 31.

Property Registration Number 18404