BIG4 Crystal Brook Tourist Park

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of AUD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

• Crib (infant bed) fee: AUD 10.0 per stay
• Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.