Backwater Retreat Resort - Kumarakom

This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts debit cards; cash is not accepted

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Late check-in fee: INR 1000 for check-in between 2:00 PM and 8:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.