Bernsteinsee Hotel & Ferien by Palette Resorts

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 6:00 PM

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children

• Secured self parking fee: EUR 5 per day

• Pet fee: EUR 15 per pet, per night

• Service animals are exempt from fees

• Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is required for transportation to and from this property.

The following facilities are closed on Tuesday, Wednesday, and Thursday:
- Dining venue(s)