Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 3.20 per accommodation, per night. This tax does not apply to children under 12 years of age.
• Sanitation services: USD 4.73 per night

We have included all charges provided to us by the property.

• Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• A car is recommended for transportation to and from this property.