Hanmer Springs Retreat

The front desk is open during the following times:

• Monday - Sunday: 7:30 AM - 11:30 AM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed

• Safety features at this property include a first aid kit

• Fee for continental breakfast: approximately NZD 15 for adults and NZD 10 for children

• Early check-in is available for a fee (subject to availability)

• Late check-out is available for a fee (subject to availability)

• Credit card charges are subject to a surcharge of 3.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Hot springs access available from 10:00 AM to 6:00 PM.
• One child 4 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

The property is closed between August 19 and August 24.