Heide Spa Hotel & Resort

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher and a smoke detector

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Pet fee: EUR 15 per pet, per night

• Service animals are exempt from fees

• Crib (infant bed) fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 10 AM to 10 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The following facilities or services will be unavailable from April 26 2027 to April 30 2027 (dates subject to change):
- Fitness facilities
- Recreation facilities
- Sauna
- Spa
- Spa/Beauty services
- Hot tub
- Swimming pool

The property will be renovating from April 26 2027 to April 30 2027 (completion date subject to change). The following areas are affected:
- Fitness facilities
- Sauna
- Spa
- Hot tub
- Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.