Hotel Castel

The front desk is open during the following times:

• Monday - Friday: 7:00 AM - 8:00 PM

• Saturday - Saturday: 7:30 AM - 8:00 PM

• Sunday - Sunday: 7:30 AM - 3:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately CHF 15 for adults and CHF 10 for children
• Self parking fee: CHF 10.00 per night
• Pet fee: CHF 10 per pet, per day
• Service animals are exempt from fees
• A late check-out fee will be charged
• Crib (infant bed) fee: CHF 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

This property is closed from October 26 2026 to November 9 2026 (dates subject to change). The following facilities or services will be unavailable from July 27 2026 to September 30 2026 (dates subject to change):
- Bar/Lounge(s)
- Dining venue(s)