Joy Island

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Eve (December 24) Gala Dinner per adult: USD 300
Christmas Eve (December 24) Gala Dinner per child: USD 150 (up to 15 years old) New Year's Eve (December 31) Gala Dinner per adult: USD 400
New Year's Eve (December 31) Gala Dinner per child: USD 200 (up to 15 years old)
A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.
We have included all charges provided to us by the property.

Airport shuttle fee: USD 200 per person (roundtrip)
Airport shuttle fee per child: USD 100 (roundtrip), (from 2 to 15 years old) Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.