MainStay Suites Williamstown

The front desk is open during the following times:

• Monday - Thursday: 7:00 AM - 9:00 PM

• Friday - Saturday: 7:00 AM - 11:00 PM

• Sunday - Sunday: 8:00 AM - 8:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of AUD 30 at check-out. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 100.00 per stay
• Administrative fee: AUD 5 per accommodation, per stay

We have included all charges provided to us by the property.

• Self parking fee: AUD 25 per night
• Pet fee: AUD 350 per accommodation, per stay
• Service animals are exempt from fees
• Early check-in fee: AUD 25 (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: AUD 10.0 per night
• Rollaway bed fee: AUD 55.0 per night
• Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).