Mercure Charlestown

The front desk is open daily from 6:30 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• This property uses some solar energy
• Safety features at this property include a fire extinguisher
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

• Fee for full breakfast: approximately AUD 34 to 34 per person
• Crib (infant bed) fee: AUD 20.0 per night
• Rollaway bed fee: AUD 35 per night
• Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.