Motto by Hilton Tulum

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Destination fee: USD 23.20 per accommodation, per night

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
• Pet deposit: USD 300 per stay
• Pet fee: USD 55 per pet, per day
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).