Novotel Rotorua Lakeside

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 100 per accommodation, per night

We have included all charges provided to us by the property.

• Fee for full breakfast: approximately NZD 34 per person
• Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary)
• Uncovered self parking fee: NZD 15.00 per night (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 6 AM to 11 PM.
• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Free WiFi in public areas is limited to 60 minutes per day.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).