Ostello Castello Mina Della Scala

The front desk is open daily from 5:00 PM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Service fee: EUR 5 per person, per stay

We have included all charges provided to us by the property.

• Pet fee: EUR 5 per pet, per day
• Service animals are exempt from fees
• Late check-in fee: 15-percent of room rate for check-in between 9:00 PM and midnight
• A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).