Residenz Hotel Giessen

The front desk is open during the following times:

• Monday - Friday: 6:30 AM - 1:00 PM

• Monday - Thursday: 6:00 PM - 8:00 PM

• Saturday - Sunday: 8:00 AM - 1:00 PM

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately EUR 8.5 per person

• Airport shuttle fee: EUR 80 per person

• Pet fee: EUR 7 per pet, per night

• Service animals are exempt from fees

• Early check-in is available for a fee (subject to availability)

• Late check-out is available for a fee (subject to availability)

• Crib (infant bed) fee: EUR 27.0 per day

• Rollaway bed fee: EUR 27.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.

The following facilities are closed on New Year's Day:
- Front desk