Rixos Khadisha Shymkent

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

• Airport shuttle fee: USD 16.15 per vehicle (roundtrip)

• Early check-in is available for a fee (subject to availability)

• Late check-out is available for a fee (subject to availability)

• Rollaway bed fee: USD 26.89 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Pool access available from 7:00 AM to 11:00 PM.