Sanctuary Lake Apartments

The front desk is open during the following times:

• Monday - Friday: 9:00 AM - 5:00 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 200 per accommodation, per stay
• Cleaning deposit: AUD 200 per stay

We have included all charges provided to us by the property.

• Late check-out fee: AUD 60
• Crib (infant bed) fee: AUD 10.0 per day
• Rollaway bed fee: AUD 30.0 per day
• Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 7 AM to 9 PM.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served at this property.
• Free in-room WiFi has a 8-device limit. WiFi in public areas is also free and has a 8-device limit.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

This property is closed from September 7 2026 to September 14 2026 (dates subject to change).