Serena Palace Superior Rooms

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 21 December - 9 January, EUR 2.00 per person, per night. This tax does not apply to children under 10 years of age.
• A tax is imposed by the city: From 10 January - 20 March, EUR 0.00 per person, per night. This tax does not apply to children under 10 years of age.
• A tax is imposed by the city: From 21 March - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

• Airport shuttle fee: EUR 250 per vehicle (roundtrip, maximum occupancy 4)
• Airport shuttle fee per child: EUR 60 (roundtrip), (from 2 to 10 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.