Steigenberger Grandhotel & Spa

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking and high chair
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 January - 31 March, EUR 2.90 per person, per night. This tax does not apply to children under 6 years of age.
• A tax is imposed by the city: From 1 April - 31 October, EUR 3.70 per person, per night. This tax does not apply to children under 6 years of age.
• A tax is imposed by the city: From 1 November - 31 December, EUR 3.00 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 39 for adults and EUR 39 for children
• Airport shuttle fee: EUR 30 per person (one-way)
• Self parking fee: EUR 24 per day
• Extended parking fee: EUR 24 per night
• Pet fee: EUR 30 per pet, per night
• Service animals are exempt from fees
• Rollaway bed fee: EUR 60.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).