The Highfield

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay, Apple Pay, Huawei Pay, and Samsung Pay

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for to-go breakfast: approximately GBP 4.00 per person

• Pet fee: GBP 10.00 per pet, per week

• Service animals are exempt from fees

• Early check-in is available for a fee (subject to availability)

• Late check-in fee for check-in between 10:00 PM and midnight

• Late check-out is available for a fee (subject to availability)

• Crib (infant bed) fee: GBP 10.0 per stay

• Pool fee: GBP 5 per stay

• Spa fee: GBP 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 8:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.

The following facilities or services will be unavailable from March 13 2024 to September 30 2024 (dates subject to change):
- Fitness facilities
- Sauna
- Spa/Beauty services
- Spa tub
- Swimming pool