The Ours at Geneva on the Lake

The front desk is open during the following times:

• Monday - Sunday: 4:00 PM - 8:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hive mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

• Pet fee: USD 75 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: USD 50 (subject to availability)
• Late check-in fee: USD 50 for check-in between 10:00 PM and 6:00 AM
• Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).