The Ridges Resort on Lake Chatuge

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Intelity Gem mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: USD 27 per accommodation, per night

The resort fee includes:
- Additional inclusions
- Fitness center access
- In-room coffee
- Newspaper
- Phone calls
- Pool access

We have included all charges provided to us by the property.

• Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
• Pet fee: USD 150.00 per accommodation, per stay
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: USD 15.0 per day
• Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The seasonal pool will be open from May to September.
• Pool access available from 10:00 AM to 10:00 PM.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-out is available.

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
- Swimming pool