Vinpearl Resort & Spa Phu Quoc

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Full Board rate plans begin with dinner on the check-in date and end with lunch on the check-out date. Guests who wish to have lunch on their arrival date instead of their departure date must inform the property at least 5 days in advance; this meal change option is only available for arrivals before 1 PM and departure before noon. Requests for meal plan changes on the check-in date will not be accommodated. Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

• The room rate does not include access to VinWonders and Safari. Guests can purchase tickets to VinWonders and Safari at the hotel.

• Outside food is not permitted on the premises.

• Housekeeping is available for an additional fee

• Rollaway bed fee: VND 5000000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.