AMERON Neuschwanstein Alpsee Resort & Spa

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Guestrooms in the Alpenrose and Jägerhaus buildings do not have air conditioning.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 1.90 per person, per night for adults; EUR 0.95 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

• Self parking fee: EUR 14 per night
• Pet fee: EUR 25 per pet, per night
• Service animals are exempt from fees
• Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.