Apartment Heiligenkreuz

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 10 for adults and EUR 6 for children
• Pet fee: EUR 25 per pet, per stay
• Service animals are exempt from fees
• Late check-out fee: EUR 8 (subject to availability)
• Firewood fee: EUR 5
• Facilities fee: EUR 5 per accommodation, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).