Castello di Cisterna

The front desk is open daily from 10:00 AM - 7:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - IT02320460542
• This property accepts credit cards and debit cards
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: EUR 100 per stay
• Cash deposit for Spring Break: EUR 100 per stay
• Cleaning fee: EUR 30 per accommodation, per week (varies per unit)
• Electricity fee: EUR 0.5 per kilowatt-hour, per night
• Gas fee: EUR 5 per week
• Heating fee: EUR 15 per accommodation, per night

We have included all charges provided to us by the property.

• Pet fee: EUR 13 per pet (varies based on length of stay)
• Service animals are exempt from fees
• Late check-in fee for check-in between 7:00 PM and 11:30 PM
• Late check-out fee: EUR 13 (subject to availability)
• Rollaway bed fee: EUR 25.0 per day
• Pool fee: EUR 3 per person per night
• Towels fee: EUR 5 per person, per week (or guests may bring their own)
• Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Pool access available from 9:00 AM to 7:30 PM.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.

The property is closed between January 10 and March 10.