Deltour Hotel Puy en Velay

The front desk is open daily from 6:00 AM - 9:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, ANCV Chèques-vacances, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for continental breakfast: approximately EUR 13 to 13 per person
• Pet fee: EUR 6 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.