Fleur de Lys Resort & Spa Long Hai

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who are citizens or residents of Vietnam must present a valid Citizen Identification Card at check-in. Guests who are not citizens or residents of Vietnam must present a valid passport with a valid visa and permitted stay evidence, or a valid temporary residence card, at check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Airport shuttle fee: VND 1700000 per vehicle

• Rollaway bed fee: VND 900000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 7:00 AM to 6:00 PM.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

The property will be renovating from October 16 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
- One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

• Business facilities
• Health club
• Outdoor pool
• Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.