Four Seasons Resort The Nam Hai, Hoi An, Vietnam

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Children under 17 years old are allowed in the family pool only.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 317.63
• Christmas Eve (December 24) Gala Dinner per child: USD 159.39 (from 5 to 12 years old)
• New Year's Eve (December 31) Gala Dinner per adult: USD 438.9
• New Year's Eve (December 31) Gala Dinner per child: USD 219.45 (from 5 to 12 years old)

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately USD 107.73 to 184.8 for adults, and USD 34.65 to 34.65 for children
• Airport shuttle fee: USD 283.5 per vehicle (roundtrip, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 7:00 AM to 6:00 PM.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.