Grand Mercure Beppu Bay Resort & Spa

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees may apply to children for items such as extra bedding and meals.

• Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The seasonal pool will be open from July to September.
• Pool access available from 2:00 PM to 7:00 PM.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).