Mercure London Heathrow Hotel

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: GBP 50 per night

We have included all charges provided to us by the property.

• Fee for full breakfast: approximately GBP 14.95 per person
• Self parking fee: GBP 16 per day
• Early check-in fee: GBP 10.00 (subject to availability)
• Late check-out fee: GBP 10.00 (subject to availability)
• Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property is closed from November 18 2024 to January 1 2026 (dates subject to change). The following facilities are closed seasonally each year. They will be closed from November 1 to January 1:
- One of the dining venues
- Bar/Lounge
- Business center
- Fitness facilities
- Laundry facilities
- Meeting facilities
- Parking area

The property will be renovating from November 18 2024 to January 31 2026 (completion date subject to change). The following areas are affected:
- One of the dining venues
- Bar/lounge
- Business center
- Elevator
- Exterior
- Fitness facilities
- Front desk
- Hallway
- Laundry facilities
- Lobby
- Meeting facilities
- Parking area

During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
- Dining venue(s)
- Fitness facility

The following facilities are closed on Friday and Saturday:
- Dining venue(s)
- Fitness facility