Résidence Odalys Shangri-La - Les Hauts de Cassis

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 85 (exact amount varies) at check-out. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests can choose to either self-clean the property or pay an additional cleaning fee at check-out. The end of stay cleaning fee is included in this property's rental rate, as displayed at the time of booking for guests booked in the Escapade accommodations. Towels and bed linens are not included in the room rate for the Chalet, 2 Bedrooms and Chalet, 3 Bedrooms bookings. Towels and bed linens are available for a surcharge or guests may bring their own.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: EUR 300 per stay
• A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for in-room wireless internet: EUR 8 per 24-hour period (rates may vary)
• Fee for wireless internet in public areas: EUR 8 per 24-hour period (rates may vary)
• Pet fee: EUR 10 per pet, per night
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The seasonal pool will be open from April to September.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Alcohol is not permitted at this property.
• Contactless check-in is available.