Relais Masseria Ginevra

Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Uncovered self parking fee: EUR 10 per day (in/out privileges)

• Pet fee: EUR 30 per pet, per night

• Service animals are exempt from fees

• Early check-in is available for a fee (subject to availability)

• Late check-out is available for a fee (subject to availability)

• Crib (infant bed) fee: EUR 10.0 per day

• Spa fee: EUR 50 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Pool access available from 9:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.