Secrets Akumal Riviera Maya - Adults Only - All Inclusive

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

• Guests under 18 years old are not permitted at this adults-only property.

• Only registered guests are allowed in the guestrooms.

• No pets and no service animals are allowed at this property.

• Cashless payment methods are available for all transactions.

• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).