The Lodge at Creel Hotel & Spa

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available

• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

• Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 215 for children

• Pet deposit: MXN 2500 per day

• Pet fee: MXN 350 per pet, per day

• Service animals are exempt from fees

• Early check-in is available for a fee (subject to availability)

• Late check-out fee: MXN 450 (subject to availability)

• Crib (infant bed) fee: MXN 350.0 per day

• Rollaway bed fee: MXN 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.