Tru by Hilton Chicopee Springfield

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - C0004550610
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed

• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

• Pet fee: USD 75 per accommodation, per stay

• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 9:00 AM to 9:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The following facilities or services will be unavailable from November 16 2026 to November 18 2026 (dates subject to change):
- Swimming pool