Vacancéole - Les Balcons d'Aix

The front desk is open during the following times:

• Monday - Sunday: 8:00 AM - 11:00 AM

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Towels and bed linens and end-of-stay cleaning are not included for stays of 4 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s cleaning fee may apply if guests choose not to clean the accommodation prior to check-out. Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-3 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 300 per accommodation, per stay
• A tax is imposed by the city: EUR 0.95 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5.50 for children
• Pet fee: EUR 12 per pet, per day
• Service animals are exempt from fees
• Early check-in fee: EUR 75 (subject to availability)
• Housekeeping is available for an additional fee and varies based on length of stay and unit size
• Crib (infant bed) fee: EUR 12.0 per stay
• Bed sheets available for a fee (or guests may bring their own)
• Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).