WakasaSurfHotel ILMARE

The front desk is open daily from 10:00 AM - 9:30 PM. The check-in location differs from the property location. Check-in location: [In room]. If you arrive at the property after hours, you'll need to check in at an alternate location: [施設ロビーもしくは隣接イタリアンレストラン]. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher

• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children

• Uncovered extended parking fee: JPY 1000 per day

• Early check-in fee: JPY 1500 (subject to availability)

• Late check-out fee: JPY 1500 (subject to availability)

• Rollaway bed fee: JPY 8000 per night

• Hosted evening meal: JPY 10000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.