Grand Hyatt San Antonio River Walk

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hyatt mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

• Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Destination fee: USD 35.40 per accommodation, per night
• Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

• Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children
• Covered self parking fee: USD 60 per night (in/out privileges)
• Covered valet parking fee: USD 70 per night (in/out privileges)
• Pet fee: USD 100 per pet, per week
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 6:00 AM to 10:00 PM.
• Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).