Sheraton Grand Incheon Hotel

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Access to the indoor swimming pool is available by reservation only. Guests can use the indoor pool once per night for a maximum of 2 hours per reservation. The pool will be closed on the third Monday of every month. Disposable personal items, such as toothbrush, toothpaste, razors are available at the minibar (surcharge).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property does not allow children under 19 years old to access the Club Lounge.

• Pool access may be restricted during busy times from 2-6 PM.

• Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 26000 for children

• Airport shuttle fee: KRW 132000 per vehicle (one-way, maximum occupancy 3)

• Extended parking fee: KRW 35000 per week

• Early check-in is available for a fee (subject to availability)

• Late check-out is available for a fee (subject to availability)

• Rollaway bed fee: KRW 36300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 6:30 AM to 9:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

The following facilities are closed on Monday:
- Fitness facility
- Indoor pool