Grand Hyatt San Antonio River Walk

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
• Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee (November 01 - January 01): USD 29.25 per accommodation, per night

We have included all charges provided to us by the property.

• Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children
• Self parking fee: USD 47 per night (in/out privileges)
• Valet parking fee: USD 59 per night (in/out privileges)
• Pet fee: USD 100 per pet, per week plus USD 100 one-time cleaning fee
• Service animals are exempt from fees
• Service fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 6:00 AM to 10:00 PM.
• Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Guests can access their rooms with a mobile device.