Ban Sainai Resort

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Construction is underway nearby until Nov 30, 2025 During the green season (May 1 - October 31), dinner will be served via room service. This property does not allow children 11 and younger to stay in the Grand Lake View Cottage. Additional fees of THB 500 apply to children 6-11 years old for breakfast when sharing existing bedding.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking and high chair
• This property accepts credit cards, debit cards, and cash
• Heating is not provided
• Onsite parties or group events are strictly prohibited
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property does not allow or provide any pork products on the premises.

• Fee for full breakfast: approximately THB 400 for adults and THB 200 for children
• Airport shuttle fee: THB 700 per vehicle (one-way)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: THB 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 8:00 AM to 7:00 PM.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Alcohol is not served or permitted at this property.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The property will be renovating from August 11 2025 to November 30 2025 (completion date subject to change). The following areas are affected:

• Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

• Outdoor pool

During renovations, the resort will make every effort to minimize noise and disturbance.