Bawah Reserve

Guests must transfer to the property via airplane or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Access to this property requires travel by ferry and seaplane. Guests depart from their chosen location in Singapore at 7 AM for a 30-minute car transfer to Tanah Merah terminal for a 30-minute ferry to Batam at 8:15 AM. Following customs and airport transfer, guests depart via seaplane at 9:30 AM for an 80-minute flight to the property. Departures are scheduled at 1 PM to arrive by 4:40 PM in Singapore. Guests are advised to book departing flights from Singapore after 8:30 PM.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• New Year's Eve (December 31) Gala Dinner per adult: USD 350
• New Year's Eve (December 31) Gala Dinner per child: USD 150 (from 5 to 12 years old)
• Floatplane and shuttle transfer per adult: USD 980 (roundtrip)

We have included all charges provided to us by the property.

• Rollaway bed fee: USD 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• 24-hour pool access
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 4 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.

This property is closed from December 1 2025 to December 18 2025 (dates subject to change).