Casa Itzae B&B Polanquito Dog Friendly

The front desk is open daily from 7:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Please be aware that 2 dogs reside at this property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 20 years old
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

• Fee for full breakfast: approximately MXN 300 for adults and MXN 300 for children
• Covered self parking fee: MXN 450 per stay
• Pet deposit: MXN 1500 per stay
• Service animals are exempt from fees
• Late check-in fee: MXN 200 for check-in between 7:30 PM and midnight
• A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.