Gem Forest Hotel Nairobi - MGallery Collection

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay and M-Pesa
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Fee for buffet breakfast: approximately KES 4800 for adults and KES 2400 for children
• Airport shuttle fee: KES 7764 per vehicle (one-way, maximum occupancy 2)
• Airport shuttle fee per child: KES 7764

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 10:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can access their rooms with a mobile device.