Grand Cititel Hanoi Hotel & Spa

This property offers transfers from the cruise terminal and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

• Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: VND 500000 (one-way), (up to 18 years old)
• Rollaway bed fee: VND 700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.