Grand Park Royal Cozumel - All Inclusive

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses wind energy
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.