H10 Puerta de Alcalá 4* Sup

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s pool will be closed occasionally due to private events on the terrace.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses solar energy, plus eco-friendly cleaning products
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to September.
• Pool access available from 10:00 AM to 7:00 PM.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:

• Swimming pool