Hapimag Resort Winterberg

The front desk is open during the following times:

• Monday - Sunday: 9:00 AM - 6:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards and cash
• This property uses eco-friendly cleaning products
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

• Self parking fee: EUR 7 per night (in/out privileges)
• Nearby parking fee: EUR 7 per night
• Pet fee: EUR 59 per accommodation, per stay (maximum EUR 59 per stay)
• Service animals are exempt from fees
• Housekeeping is available for an additional fee
• Rollaway bed fee: EUR 6.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• The property is professionally cleaned.

The following facilities or services will be unavailable from March 1 2026 to March 26 2026 (dates subject to change):

• Fitness facilities
• Sauna
• Spa
• Hot tub
• Swimming pool

The following facilities are closed seasonally each year. They will be closed from March 23 to April 5:

• Spa